Best Practice Software is leading the way in innovative patient care technology with the launch of a new app connecting doctors and patients.
The Best Health App by the Bundaberg business allows people to schedule appointments, check in and receive clinical reminders from their doctor and is available for free to patients of practices using Best Practice’s latest software.
According to CEO Dr Frank Pyefinch, the app allows practices to go above and beyond in the services offered to patients.
“This new and exciting app connects our software, Bp Premier Practices, with their patients in a way that will help strengthen relationships, engage patients in their health care journey and empower them towards improving their health outcomes” Dr Pyefinch said.
“We are very proud of our team who have devised, developed and tested the Best Health App, many of whom are based in our Bundaberg Operations Hub”.
Dr Pyefinch said the Best Health App enabled a direct mobile connection between patient and practice.
“This app provides a new secure communication channel directly between patients and their practice that provides greater flexibility with the types of material that can be sent to the patient and significant time and cost savings to practices,” he said.
“The time saving benefits alone mean that valuable staff resources can be directed to other tasks and the cost savings are significant with greatly reduced message costs and a reduction in printing and postage costs.”
Uniquely, he said the app provided the patient with health fact sheets relevant to their well-being as well as health summaries.
Phase 1 of the Best Health App allows patients to:
▪ View upcoming appointments
▪ Book online appointments if the practice uses an online appointment vendor
▪ Receive and respond to appointment reminders
▪ Check-in for appointments
▪ Receive clinical reminders and other messages from their pactice
“All this – and reduced administration time, lower messaging costs and streamlined patient communication- it’s every practitioner’s dream,” Dr Pyefinch said.
“Our Best Practice Software team is already working on Phase 2 of the app which will include even more ways to connect practices and their patients”.
Dr Pyefinch said the app was the perfect tool in a day and age where information was expected in real time.
“A large percentage of people are accustomed to doing almost everything online at a time that fits in with a hectic lifestyle,” he said.
“Having a trusted app that is connected to your practice and provides the ability to manage medical appointments, reminders and other clinical information in the one place can provide peace of mind and empower people to take control of their health care journey.”
Best Practice Software focus on security of app
Dr Pyefinch said the Best Health App had all the bases covered in respect of practice/patient confidentiality.
He said security, privacy and storage of patient’s sensitive data was critical and forms the architectural backbone of the Best Health App.
“On downloading the app, two verified forms of ID are required to enable account creation – an email address and mobile number,” he said.
“Messages are exchanged using two levels of encryption.
“It has taken us close to three years to get to this point where we are confident that we have the right architectural framework to ensure all bases are covered in respect to Practice and Patient confidentiality and the security of all personal and clinical data.”
Medical practices interested in implementing the software can visit the website at https://bpsoftware.net/best-health-app-overview/
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